Spokane, WA & North Idaho Reviews

Average Rating

4.93

339 Reviews

5 Stars

331 Reviews

4 Stars

3 Reviews

3 Stars

0 Reviews

2 Stars

0 Reviews

1 Star

5 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

339 Reviews

  • 5

    2026-03-28T05:34:09.921Z Google

    I am very satisfied with the company’s work from the beginning of providing estimated costs to the coordination to the end result of the floor installation. I am especially pleased with the quality of their work that makes my new floor look fantastic. All staff involved in the project were very attentive and addressed my questions and concerns promptly. I highly recommend this company service if you desire to have high-quality floor work done. You will not regret your choice of their service.

    Leia Clark
  • 5

    2026-03-26T05:34:09.63Z Google

    Timely service and great communication! They were able to finish in one day and the installer did a great job, we are very pleased with our new floors!

    Courtney
  • 5

    2026-03-22T05:34:19.063Z Google

    Very professional. Always on time, Work ethic and quality top tier. Cant imagine anyone could have done it better. Love supporting veteran owned, especially at this level of service.

    Jim Meehan
  • 5

    2026-03-11T05:34:30.28Z Google

    Sydney Liz and Garrett were amazing

    Stacy Keogh
  • 5

    2026-03-07T05:34:10.821Z Google

    I would highly recommend this company for your flooring project. Everyone that I dealt with was great to work with and very professional. My floors look great.

    Cindy Willman
  • 1

    2026-02-27T05:34:09.924Z Google

    Scott Miller
  • 5

    2026-02-25T05:34:21.293Z Google

    LeeAnna Smith
  • 5

    2026-02-21T05:34:11.71Z Google

    In my mind, the sign of an excellent business is how much they own their mistakes and learn from them. When FCI missed the mark on setting clear expectations Carter called me personally to apologize, explain the framework they work within, and offer me a fair resolution; a resolution that did not just include a partial refund but also a commitment to revise their orientation process so the same mistake isn't repeated again. The floors themselves look and feel fantastic, and the vision that was shared with me regarding the stairs was exactly as described - they look awesome! The installers were friendly and experienced, and were respectful of my time and space. FCI might not have been my cheapest option, but this company cares about their reputation and will make sure your project is done correctly the first time. If ownership and commitment to quality remain the same, then you are in good hands.

    Travis Williams
  • 5

    2026-02-19T05:34:11.902Z Google

    My experience with Floor Coverings International was a pleasure. From the first phone call, everyone I dealt with was courteous, professional, knowledgeable and timely. Wonderful to work with. Helen M.

    Helen Machtolf
  • 5

    2026-02-17T05:34:11.107Z Google

    Had a great experience with the company and the product

    Rhonda Mishalanie
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