Our experts are ready to help with your flooring project.
Pet mess happens. Our floors are made for it.
Learn More»4.93
228 Reviews
5 Stars
218 Reviews
4 Stars
7 Reviews
3 Stars
0 Reviews
2 Stars
3 Reviews
1 Star
0 Reviews
In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
2 2026-05-22T05:34:10.383Z • Google
Definitely oversold and under delivered, don’t bother. You will save money and grief in the end.
Yolonda VanBuren
5 Linda Huband2026-05-17T05:34:10.507Z • Google
5 2026-05-17T05:34:10.506Z • Google
We love our new floors. The team did a great job. It feels like we have a whole new house. They worked really hard to cover every inch and they were extremely careful with our furniture and appliances. I would highly recommend Floor Coverings International!
John Hudson
5 2026-05-16T05:34:09.8Z • Google
We are loving our refinished hardwood floors. The entire team, Glenn, Shaun, Katy, Tyler, Kevin, and Shawn provided exceptional service and responsiveness. We highly recommend this company.
Jackie Hudson
5 2026-05-05T05:34:10.388Z • Google
I am loving my floors. The crew was quick, clean, very respectful. I really love the service and their attentiveness to our need. I would recommend this company to friends and family. Definitely will use them again, if i need any other flooring work in my house. Thank you
Gary Rocoff
5 2026-04-28T05:34:09.88Z • Google
I had my hardwood floors replaced throughout my home and my experience with Floor Coverings International Richmond was very positive. Glenn was very friendly and knowledgeable through the quoting process and helped me with all the color options for my hardwood floors. Shaun was very helpful with navigating the installation and the installation crew was very efficient and did a wonderful job. They were extremely communicative from start to finish. Highly recommend them for all your flooring needs!
Amanda Miller
5 2026-04-15T05:34:08.791Z • Google
Great job
Carrie Robeson
5 2026-04-14T05:34:09.35Z • Google
Highly recommend! Katie (office) was excellent in keeping me informed and Glenn (my sales rep) was great to work with in helping me make the right choices for my needs. The guy who installed the carpet was on time and did a great job.... with installation and cleaning up afterwards. A really good company to work with!!
Sandra Gravatt
5 2026-04-13T05:34:10.727Z • Google
Floor coverings international did an awesome job with my floors, they have great customer service. I felt like I had my own personal rep (Katie) that was checking in and keeping me up to date! I had Kevin install and he also was very communicative when there was an issue and he moved all my heavy furniture with ease. I loved how my floors turned out and Kevin also cleaned up extremely well! I had an issue that there ended up being a ton of brick dust and once he left I could barely see any of the red dust!
Ashley Wilson
5 2026-03-30T05:34:10.93Z • Google
Kevin and Shawn were great! They were very professional and took great pride in their work. Shawn was an artist at matching our stain (no other company was willing to attempt refinishing just a section of our hardwood) and Kevin is a skilled craftsman. I would highly recommend them. Shaun, the owner, also took a tremendous amount of time with me to assist in selecting the flooring upfront.
Nicole McWalters
Our experts are ready to help with your flooring project.