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Northwest Columbus, OH Reviews

Average Rating

4.96

239 Reviews

5 Stars

236 Reviews

4 Stars

1 Reviews

3 Stars

0 Reviews

2 Stars

0 Reviews

1 Star

2 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

239 Reviews

  • 5

    2026-06-15T05:34:09.386Z Google

    The crew did a great job & easy to work with! Love the new lvp!

    captainbige
  • 5

    2026-06-12T05:37:02.878Z Google

    The floors look amazing! Renee and Miguel did an excellent job. Great communication delivered everything they promised! I would definitely recommend to anyone looking to get new floors. Excellent selection and affordable. If the price is too high. They will definitely work with you to bring it down. Ryan is an excellent salesman. No pressure sales he listens to all of your needs. Will come up with a plan to get the job done!

    Mrmike1209
  • 5

    2026-06-07T05:34:24.767Z Google

    I could not have contracted with a better company to do my floors! FCI’s installers know their stuff, are respectable and worked their butts off to get things done during the time frame committed. I had about 1500 sf of existing glued engineered hardwood floor removed and replaced with laminate, carpet, and ceramic tile. Matthew and his crews were all attentive, responsive and respectful of my property and everyone. It was a week and a half project and we stayed at home during this time including 4 dogs! I can say it was very stressful as what renovation isn’t, but I was confident in and looking forward to the end results. The installation was immaculate with very little baseboard touch ups, which was expected. I truly LOVE MY FLOORS and know I will enjoy them for years to come! Thank you FCI!

    Marina Blosser
  • 5

    2026-06-03T05:34:09.89Z Google

    Ryan and his brother and their team did fantastic! They completed a restain on our whole first floor and second and it’s more beautiful than I could’ve asked for! We wanted a natural finish with a hint of tint. We can’t wait to move into a fresh home with beautiful oak real wood floors! See before (first pic) and after. It was orangey stain with tons of scratches now it’s a smooth natural and beautiful finish. Thank you so much!

    Beth Hurdle
  • 5

    2026-06-02T05:34:10.854Z Google

    Eric
  • 5

    2026-06-01T05:34:10.513Z Google

    They did a great job and seemed to care about it as well

    Doug Lamb
  • 5

    2026-05-28T05:34:09.812Z Google

    We just had backsplash installed in our kitchen and it experienced white glove treatment from everyone on the FCI team! From the owner Matt, our salesperson Alex, and the 2 fine installers, everyone demonstrated exemplary service. We will definitely recommend to everyone we know! Keep up the great work!

    Patti Jones
  • 5

    2026-05-26T05:34:09.779Z Google

    I highly recommend FCI. Alex did a great job helping us to narrow down our choice of lvp and carpet for the first floor of our condo and it exceeded our expectations. The install crews were prompt, courteous and did a professional job. Alex regularly checked on the progress and quality of the work. We are very pleased. If you are looking for new flooring give FCI a call.

    Randall Watson
  • 5

    2026-05-20T05:34:07.102Z Google

    The Floor Coverings International Installation Team were punctual and professional. They worked quickly and answered any questions I had. Truly a great experience.

    Jeffery Mayes
  • 4

    2026-05-20T05:34:07.101Z Google

    It was time to replace all the old flooring & carpeting in my house w/ something new & fresh. I had all the big boys including empire for estimates & interviews but was unfortunately disappointed w/ the products and prices being quoted. Lots of bad reviews and information on the better business bureau warns people to stay away from these company's. I got a referral from a friend to check out Floor Covering International. He sent pictures of hardwood floors he had installed and others refinished. I couldn't find any bad google reviews or negative information on the BBB website so I reached out. Their presentation was low key, product lines a considerable upgrade & estimate considerably lower than others being a smaller company w/ a better warranty so I signed the contract and placed the order. I won't tell you the entire process was w/ out its hiccups and issues because it wasn't. I had to reach out to the owner and office people regarding several issues but they stepped up immediately to ensure my satisfaction. It's not easy watching your home being torn apart, floors leveled and people working but in spite of numerous issues addressed on scene, all issues were taken care of and the finished product is flawless and stunning.

    Scott Bennett
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