Syracuse, NY Reviews

Average Rating

4.96

248 Reviews

5 Stars

241 Reviews

4 Stars

6 Reviews

3 Stars

0 Reviews

2 Stars

0 Reviews

1 Star

1 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

248 Reviews

  • 5

    2026-03-31T05:34:06.868Z Google

    We recently purchased a building for our charity and needed LVT flooring installed quickly so we could continue meeting the needs of the families we serve. From the very beginning, Brad and the crew at Floor Coverings International went above and beyond. Their team was not only professional and detail-oriented, but incredibly understanding of our mission and timeline. They worked efficiently and flexibly, making sure the project stayed on track without disrupting our ability to continue supporting our community. That meant everything to us. The quality of the installation is outstanding—the floors look beautiful, durable, and truly transformed the space into something warm and welcoming. But what stood out most was their willingness to support a charitable organization and be part of something bigger than just a project. We are so grateful for their partnership and highly recommend them to anyone looking for quality work and a team that genuinely cares.

    Erin Engle
  • 5

    2026-03-24T05:34:09.955Z Google

    Fantastic experience from start to finish, couldn’t have been easier. The crew did an amazing job on the installation of our beautiful new floor and they did it in just one day. Everyone we worked with was pleasant, capable, and knowledgeable. 10/10 - can’t recommend FCI enough!

    Megan McSherry Hill
  • 5

    2026-03-20T05:34:10.509Z Google

    I love the hardwood floors that were installed in my bedroom and closet. Brad, Stephon, Courtney and Chase (the installer) were all wonderful people to work with. I will definitely work with them again on future projects.

    Kelly Ryan
  • 5

    2026-03-17T05:34:10.57Z Google

    It was great working with Brad and Floor Coverings International. Brad made getting my new flooring quick and easy! On top of that they had amazing communication throughout the process.

    Jack Miller
  • 5

    2026-03-09T05:34:09.736Z Google

    Thank you Tim, Courtney, Brad & Stephon for making our project go smoothly. Tim came and we looked at different samples of floor and he talked through with us the difference between unstained hardwood vs prefinished. What it would mean for us while it was being installed, etc. We were scheduled promptly and we even had to change the install date but they were flexible with our schedule. We had one issue after the install with one of the pieces of wood and they sent the crew back out to fix the board very quickly. Everyone on their team followed up quickly. Thanks International Floor Coverings team.

    Dan Frawley
  • 5

    2026-03-05T05:34:12.75Z Google

    rosettastone82
  • 5

    2026-02-13T05:34:11.582Z Google

    The flooring remodel we did turned out amazing! They were quick to respond to all of our requests and made sure all the details were completed on time and above expectations. Thank you again!

    J Darm
  • 5

    2026-02-11T05:34:17.143Z Google

    The entire process was smooth and easy using FCI! I booked an appointment online for an in-person consultation. They showed up when they said they would, we discussed different options, and expedited our project quickly. I couldn’t be more happy with the result. I appreciated the timeliness of the in-home consult and expertise of Tim L regarding the products! I will be using them from now-on for our floors!

    Miriam Bernstein
  • 5

    2026-02-10T05:34:10.194Z Google

    Beautiful job done on two rooms installing some new carpet! They were super fast and efficient, only took maybe 3 hours. Highly recommend!

    Angeline Kimbrell
  • 5

    2026-02-09T05:34:18.217Z Google

    The team was prompt to respond to my online request. Samples and explanations were gone over by a very knowledgeable rep. Once the service for installation was set up all warranty information was sent and communication was on point from the office. There was a delay due to crew sickness but that was communicated well before and hand they worked effortlessly to get another date set up with plenty apologize though none were required. Once onsite for the install the techs were very experienced and respectful. They had all carpet and padding both removed and installed in a very timely manner. Clean up of the site was performed and communicated with me if it was satisfactory which it was. I will be recommending to anyone as well as use again for future installs.

    Adam Brasher
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