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Average Rating
4.83
626 Reviews
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19 Reviews
In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 2026-08-08T05:34:10.873Z • Google
Did some research beforehand that was a mix of them being ridiculously expensive or fair priced. I am happy to say that although they couldn’t match the price of another quote, it wasn’t too far over and the rewards from Costco made it pretty much even. Not to mention that I had doubts about the other carpet options I was given but I had absolutely no doubt with Floor Coverings International. They pulled some strings to get me a sooner install date by getting the material from LA instead of Georgia, which was somewhat limited in choices, but it worked out so much that it was actually my top two choices! I ended up choosing the multi-color Perfection which I had no doubt about and I absolutely love it. The installers were professional and got it done within a day. I would and have been recommending this Costco partner. Love it. Thank you, Floor Coverings International!
Caila Westlake
5 2026-08-05T05:34:09.564Z • Google
They were wonderful from helping us choose the best options to scheduling the install. Within a few weeks we had all new beautiful floors. We highly recommend using Floor Coverings International!
Lorraine Eastman
1 2026-07-29T05:34:10.639Z • Google
I really hate writing bad reviews and I try to provide an opportunity to the business to correct the concern. However in this case I have no choice. In February of 2026 I had a sales consultant come to my house to provide an estimate for some laminate flooring. Grant it, my wife is particular about esthetics and we wanted some options to include some tile we had from another project and to match our hardwood flooring. We provided the salesperson tile and hardwood samples. He said he would get back to us in about ten days. We exchanged a few texts about how much tile I had and then I was ghosted. In May I contacted FCI and requested my samples back as we decided not to do any modifications at the time. The manager said he would track it down and get back to me. July rolls around and I had not heard anything, so I wrote in on the company web site and got a response the next day and then a text from the manager saying sorry but we could not locate the samples and we must have thrown them out when we cleaned out the truck. No mention of compensation or a path forward just a simple sorry. Hard wood floors get damaged over time and I have very little of the original left over to fix what gets damaged now I have one less piece along with a piece of tile. I get the it’s going to be a difficult job of matching what we wanted but to simple ghost me for several months then lose my samples I provided in good faith is not acceptable to me. As I said, this is only the second negative review I have left and 8 tried several times to remedy the situation before writing this. Please proceed with caution when using this company as I feel there are better alternatives out there.
Ron Anderson
5 2026-07-28T05:34:09.342Z • Google
We had been putting off replacing our carpet for years due to the amount of work required. Floor Coverings International made us feel at ease with the project and gave us an accurate estimate of the amount of time required. The crew that took up the old carpet and laid the new were so impressive! They were very professional and hardworking and did an amazing job! We are beyond satisfied with the result.
Nancy Ranftl
5 2026-07-25T05:34:09.314Z • Google
Had such a positive and seamless experience with them! We loved working with Janie when discussing options for our stairs. She was super attentive and didn’t pressure or rush us to make any decisions. Will definitely contact them again to do our upstairs carpet in the future!
Danielle Sulit
5 2026-07-24T05:34:08.771Z • Google
Excellent communication, on time crew, beautiful carpet and installation. Easy to do business with.
Gordon Wininger
5 2026-07-09T05:34:08.914Z • Google
Thanks to Brad, Mark & the whole team at Floor Coverings International for accomplishing our master closet flooring project! We really appreciate the time they took to ensure we selected the right materials to meet our vision for our new floor. The installation team was very skilled and professional and the project was completed on time and looks fantastic! We highly recommend Floor Coverings International and look forward to working with them again in the future.
Casey & Karin Tidgewell
5 2026-07-04T05:34:07.373Z • Google
Brad and his team worked tirelessly to bring my vision to life! The flooring and tile are stunning 💙🙌🏽
Heather Nelson
5 2026-06-25T05:34:06.449Z • Google
Professional excellence and Quality install by the Jesus Team.
Jack Rippel
5 2026-06-17T05:34:09.371Z • Google
Highly recommend Floor Coverings International! Mark came over to give us a quote and show us floor and carpet samples. He was very personable, knowledgeable and professional! He made things very easy and we set things up that day. The carpet quality is amazing, the install was fast and done very well! Overall an amazing experience!
Ciera Loveland
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