Mission Viejo, CA Reviews

5

2026-06-02T05:34:10.855Z • Google

I cannot say enough wonderful things about Floor Covering International of Mission Viejo and its owner, Justin Schuhardt, From start to finish, Justin provided exceptional service that went far beyond my expectations. What truly sets Justin apart is not just his professionalism and expertise, but his genuine kindness, empathy, and commitment to his customers. He always responded promptly, listened carefully to my concerns, and made me feel valued throughout the entire process. In a world where great customer service can be hard to find, Justin stands out as someone who truly cares. He consistently went above and beyond his obligations to ensure I was completely satisfied. His attention to detail, honest communication, and dedication to doing the right thing made the entire experience stress-free and enjoyable. I am honestly speechless when it comes to describing how well Justin connects with his clients and how hard he works to deliver outstanding results. Because of this experience, I will absolutely be a returning customer and will confidently recommend Floor Covering International of Mission Viejo to family, friends, and anyone looking for quality flooring and exceptional customer care. Thank you, Justin, for setting such a high standard of excellence. Your business deserves every bit of success.

Maha Alani

5

2026-05-16T05:34:09.799Z • Google

Hi folks, I just completed my kitchen and bathroom floors. They did a great great job. They make sure that we were satisfied with the work ask us questions afterwards completed any details that needed to be done really showed a lot of care. I will use them again in the future thank you, Justin. For a great job and your crew

Lester Ferguson

5

2026-05-07T05:34:10.31Z • Yelp

Floor Coverings International did an incredible job with my new LVP floors! Right from the start, Justin showed up on time with an array of flooring from which to choose. Justin, the owner, is friendly and communicated with me throughout the project on every aspect. Drew let me know timing of the project down to the last detail. Diego oversaw the work from start to finish and did the final walkthrough. Sebastian is an absolute artist when it comes to finish work on difficult stairs and put a unique touch on the baseboards. The crew showed up on time each day to lay the flooring and were neat and clean in their work. Just one final word about Justin. He's a wealth of resources when it comes to finding contractors, cleaning crews, and even an insurance broker on an unrelated property. I can't say enough good things about this company. Don't look anywhere else!

Christal B.

5

2026-04-12T05:34:09.401Z • Google

I contacted three other companies and their customer service was basically nonexistent. No follow through. So I was pleasantly surprised with Justin and his team. They were in constant contact with me throughout the process and I am very happy with my new carpet. I highly recommend them and will use them again.

Ellen Natsume

5

2026-04-07T05:34:09.946Z • Google

I loved the new flooring that Floor Coverings International installed in my condo. They were extremely professional, worked efficiently and got my whole first floor including living room, dining room, kitchen and bathroom & bedroom all done in one day! They moved all my furniture out of the way and cleaned in places I missed. The flooring materials were beautiful and good quality. Really updated the look of my condo. They went above and beyond to make this a first class experience. The price was reasonable and I recommend them highly!

Susie Allen

5

2026-04-05T05:34:10.918Z • Google

Justin is excellent. Very knowledgeable and patient. Will be referring to friends and family.

Sean Goodsell

5

2026-03-31T05:34:06.87Z • Google

The installation was made easy for me while I was out of town. The work was completed when I came home and the flooring looks amazing!

Anthony Sandoval

5

2026-03-31T05:34:06.869Z • Yelp

Floor Coverings International did an excellent job on my stair and carpet project. The workmanship was better than I expected, and every member of the crew was skilled, respectful, and detail‑oriented. Communication was clear throughout the process, and the updated proposal and final invoice were handled professionally. I'm very happy with the results and would gladly work with them again.

Fardin S.

5

2026-03-31T05:34:06.868Z • Google

I am a property manager and our firm manages over 220 properties! I would not use anyone else besides Floor Coverings International. The team is professional, reliable, friendly and helpful. Outstanding!

Staci Glick

5

2026-03-29T05:34:06.89Z • Yelp

Great service and the finished product looks fantastic. Very pleased with the work all around.

Heather H.