Our experts are ready to help with your flooring project.
4.76
102 Reviews
5 Stars
95 Reviews
4 Stars
1 Reviews
3 Stars
0 Reviews
2 Stars
1 Reviews
1 Star
5 Reviews
In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 2025-09-12T05:34:14.9Z • Google
We are thrilled with our new floors. Both the team that installed the vinyl flooring and the team that did the carpet did an excellent job. I would highly recommend Floor Coverings International.
Martha Zachlin
5 2025-09-10T05:34:13.131Z • Google
We’ve worked with this contractor to do the flooring through our whole house. They did a great job and were responsive to us. They’ll do a good job for you. Paul and Rose Psota
paul psota
5 2025-09-02T05:34:29.752Z • Google
Brian, our sales rep, was very personable and professional. He listened to what I wanted and then helped me make the selection that was best for my situation. Delivery and installation guys were great. Very efficient and friendly. Overall I would give them 5 stars.
Kathy Mach
5 2025-08-26T05:34:19.288Z • Google
Excellent work. Very happy with our purchase
Gina Marino
5 2025-08-13T05:36:43.923Z • Google
Dave and Ali are the type of sales people you want to work with when making this type of purchase. I chose them because they stayed involved during the entire process and had great follow up, I’m very pleased with the results - the carpeting looks great throughout my home. I highly recommend this company.
Bill Mates
5 2025-08-12T05:34:09.449Z • Google
Excellent service! Professional, fast installation, and the carpet looks great. Highly recommend FCI!
Michelle Raymond
2 2025-08-04T05:34:22.357Z • Google
Sales and scheduling were good, and price was reasonable for 1600 sq ft of LVT. However, the crew doing the install was awful. They treated my home like a garbage dump. Trash left throughout, didn’t bother to sweep up or clean the floors, left the cutting waste on my patio, left doors and windows open after leaving, left baseboards outside, left a mess in the bathroom. I WILL NEVER COME BACK AND WILL TELL EVERYONE I KNOW TO STAY AWAY!! Get better installers who actually respect others property.
Todd Z
5 2025-07-30T05:34:16.369Z • Google
I love my new flooring!
Del
5 Brittany Steele2025-06-21T05:34:10.944Z • Google
1 2025-06-20T05:34:14.663Z • Google
My daughter, Makenzie, told me they tried to give a price that was way higher than anyone else had given. She didn’t want to say anything online, but I can’t help but leave a review for a company that tried to take advantage of her. She had the work done by another company at a fraction of the price. They were very pushy and kept hounding her after she said no. When I called into the office to talk about her experience, the person I talked to seemed frazzled and all over the place and hung up the phone. Not a good experience at all. In response to the owner, this is the location if it's the one in Middleburg Heights. She goes by both her first name and middle name of Reese. Either way, she had a bad experience and the guy that I talked to really didn't have any time for me. He seemed more interested in other things.
Charles Hoover
Our experts are ready to help with your flooring project.