KC South KS Reviews

Average Rating

4.95

352 Reviews

5 Stars

341 Reviews

4 Stars

7 Reviews

3 Stars

2 Reviews

2 Stars

1 Reviews

1 Star

1 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

352 Reviews

  • 5

    2026-02-09T05:34:18.212Z Google

    Joe was wonderful to communicate and work with. He called me back immediately, had an appt set up for measurement and a MOBILE show room- as a busy Mom, this was incredible to not have to go somewhere to look at a carpet options. From first phone call to install, it was just over a week. Highly recommend!!!

    Angela Slatten
  • 5

    2026-02-07T05:34:27.544Z Google

    We have used Floor Coverings International on multiple occasions. We have been very impressed with the quality of the carpet, as well as the quality of the service and installation. We would recommend them very highly!

    Tom Hoog
  • 5

    2026-01-28T05:34:11.593Z Google

    FCI did a wonderful job on our master bathroom project. The owner, Joe, is very knowledgeable and experienced. I appreciated his honesty when we discussed our original ideas for this project, and he continued with the same level of genuine care throughout the entire project. We are very pleased with our bathroom and would recommend this company to anyone, and would use them again in our own home!

    Kara Stewart
  • 5

    2025-12-28T05:34:10.117Z Google

    The selection process was very convenient with in home shopping and Cindy was awesome to work with. The installers were very professional and tidy. Highly recommend!

    Sheryl McCormick
  • 5

    2025-12-18T05:34:18.606Z Google

    Our new floors turned out great! The team was easy to work with and very responsive any time I had questions. I also really loved that we didn't have to move our big pieces of furniture!

    Jenna Slocum
  • 2

    2025-12-13T05:34:20.043Z Google

    I’ve completed a couple of larger projects with this company and was happy with the quality of the installations. However, after the work was done, two of my transition pieces needed to be replaced—one broke, and the other was installed too high for the door to close. It’s a small fix, but despite multiple attempts to follow up, it’s been three months with no resolution. Being ignored after spending thousands of dollars is incredibly disappointing, and for that reason I felt a 2-star review was appropriate. I prefer to stay loyal to companies I work with, but the lack of communication and customer service makes it hard to recommend them at this time.

    katie brock
  • 5

    2025-11-19T05:34:11.182Z Google

    Very professional staff and workers! Our refinished hardwood floors and new carpet look amazing!

    kevin bostick
  • 5

    2025-10-24T05:34:15.405Z Google

    We love our new carpet. Thank you, Cindy, for helping us understand the options and the differences among them. It makes a huge positive difference in the look of the rooms. Thanks to Jhonathan and the installation crew. The installation went very smoothly and the rooms were cleaned up and restored in no time. I highly recommend !

    Kathy Doyle
  • 5

    2025-10-01T05:34:14.257Z Google

    Great to work with, made several trips to make sure we got the right shade. Installer did a fantastic job!

    Laurie Martin
  • 5

    2025-09-24T05:34:11.712Z Google

    This company was easy to deal with and schedule installation. The installers did a good job.

    James K
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