KC South KS Reviews

Average Rating

4.95

347 Reviews

5 Stars

336 Reviews

4 Stars

7 Reviews

3 Stars

2 Reviews

2 Stars

1 Reviews

1 Star

1 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

347 Reviews

  • 2

    2025-12-13T05:34:20.043Z Google

    I’ve completed a couple of larger projects with this company and was happy with the quality of the installations. However, after the work was done, two of my transition pieces needed to be replaced—one broke, and the other was installed too high for the door to close. It’s a small fix, but despite multiple attempts to follow up, it’s been three months with no resolution. Being ignored after spending thousands of dollars is incredibly disappointing, and for that reason I felt a 2-star review was appropriate. I prefer to stay loyal to companies I work with, but the lack of communication and customer service makes it hard to recommend them at this time.

    katie brock
  • 5

    2025-11-19T05:34:11.182Z Google

    Very professional staff and workers! Our refinished hardwood floors and new carpet look amazing!

    kevin bostick
  • 5

    2025-10-24T05:34:15.405Z Google

    We love our new carpet. Thank you, Cindy, for helping us understand the options and the differences among them. It makes a huge positive difference in the look of the rooms. Thanks to Jhonathan and the installation crew. The installation went very smoothly and the rooms were cleaned up and restored in no time. I highly recommend !

    Kathy Doyle
  • 5

    2025-10-01T05:34:14.257Z Google

    Great to work with, made several trips to make sure we got the right shade. Installer did a fantastic job!

    Laurie Martin
  • 5

    2025-09-24T05:34:11.712Z Google

    This company was easy to deal with and schedule installation. The installers did a good job.

    James K
  • 5

    2025-09-07T05:34:07.958Z Google

    All good

    Randee Loomis
  • 5

    2025-08-21T05:34:10.159Z Google

    We recently had the pleasure of working with Design Associate Aileen Isaacs, and we couldn’t be more thrilled with the results. From our very first consultation, she demonstrated a clear understanding of our vision and effortlessly brought it to life. Her eye for color, texture, materials, lighting, furniture, spatial layout, and artistic skills are truly exceptional. What really stood out was her professionalism and communication. We always felt informed and involved throughout the process and she was very responsive during and after the sale. The transformation of our 72-year-old Master Bathroom exceeded all expectations. I highly recommend Design Associate Aileen Isaacs to anyone looking to refresh or completely transform a living space. Their talent, dedication, and passion for design shined throughout the process. Aileen is simply the best!

    Michael Battaglia
  • 5

    2025-08-11T05:34:20.614Z Google

    J S
  • 5

    2025-08-09T05:34:19.813Z Google

    They were promoted and Pedro and his team were great! They were very respectful of our house and our things. That did amazing work!

    Christina Salicco
  • 5

    2025-08-07T05:34:10.606Z Google

    Cindy Kelly is fantastic to work with! Her professionalism, warmth and genuine dedication to helping her clients is unmatched. She takes the time to understand the needs, style preferences and budget. You won't ever feel rushed or pressured! Her knowledge of flooring productions and trends is extensive, and she will offer thoughtful guidance every step of the way. If you're looking for top-notch service, attention to detail and someone who wants the best for your home, I highly recommend Cindy and her team!

    Hannah Blodgett
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